Contact Information

Call: 1-866-LIFEBIO (866-543-3246) or 937-303-4576 between 9 a.m. and 5 p.m. EST.
Email: info@lifebio.com
Mail: LifeBio
232 N. Main St. Suite 2J
Marysville, OH 43040
Fax: 1-866-400-4552

Frequently Asked Questions

  1. What product do I need?
    1. A web membership offers you access to LifeBio's 250+ question templates. This allows you to share your member ID and password with others, download images onto pages, select a border and the option to order a bound book.
    2. The Memory Journal contains the same 250+ questions as LifeBio.com. The Memory Journal is useful for people who would rather write than type their answers. At some point, you or your family may want to transfer the answers from the Memory Journal to LifeBio.com to create a hardbound edition of your own or a loved one's life story.
    3. The Memory Journal E-book offers you immediate access to the Memory Journal’s questions. After purchasing it, you can download the PDF and print out pages, then answer the questions by hand. You cannot answer them electronically using the E-book.
    4. The Memory Journal E-book comes with the LifeBio Membership. After you login with your member ID and password, look under the "Downloads" button.
    5.  If you want the advantages of a web membership and also the option to work on your life story away from the computer, consider purchasing a LifeBio Membership with Memory Journal. There is a "combo" of these two available under the "Shop" button.
  2. How long does it take?
    1. It depends on you. We estimate that it takes approximately 30 to 40 hours to complete all questions. Pace yourself by working 30 minutes a day or spending a few days to complete the entire template. We have had people complete LifeBio in one week and even order their hardcover edition that quick. Most people take between three and six months to finish.
  3. How does LifeBio work? Is my data safe?
    1. Lifebio.com currently supports Internet Explorer versions 5.5 and higher, Netscape 6.1 and higher and Mozilla 1.5 and higher. To download a current version, visit Microsoft, Netscape, or Mozilla websites.
    2. LifeBio is committed to protecting our clients. Your information is backed up frequently at multiple locations.
  4. Sample questions:
    1. Section I: The People who Shaped You
      What is a key lesson you learned from your mother or father?
    2. Section II: Your Memories
      If you had money to spend as a child, what did you buy? Were you a better saver than spender?
      What were your most memorable experiences from high school? (first date, school dances, driving a car, band, chorus, clubs, projects, plays, talent shows)
    3. Section III: The Real World
      What is your favorite work? What is your least favorite work?
      Have you found true love? Describe what true love means to you.
    4. Section IV: Bringing it all Together
      What does it take to succeed in life?
      What was the best time of your life? Why?
  5. How do I start? How do I use LifeBio after I receive my Member ID and Password?
    1. First things first – Fill out "This Bio is About" in Section I. After this is filled out (with at least your first and last name), you'll be able to proceed throughout LifeBio's template and see all the questions.
    2. You may want to skip around in the template. You don't need to go in exact order through the template.
    3. Changing a password or email address – Login to LifeBio and then go to the PROFILE section. Here is where you can update information.
    4. Writing and layout pointers
    5. Write and don’t worry about spelling (LifeBio has spell check).
    6. Paint a picture with words.
    7. Never underestimate the power of your life. Share your joys and challenges along with the everyday details of your life.
    8. Hit the enter key between paragraphs
    9. Use headings to break up an answer.
    10. LifeBio automatically logs you out after about 1 hour of inactivity. Activity is defined as saving answers to questions or going to a different section or subsection.
    11. You can write in Microsoft Word or another word processor with spell check and grammar check, then copy and paste the text into the appropriate LifeBio Question in the template.
    12. You may notice a button that says "check if complete with this question". You can check these and then click on the "Progress" button on the left menu. It will show you how many of the questions you have answered. You are always about to come back and change your answer.
  6. Picture problems?
    1. Images can be uploaded using .jpg/.jpeg, .gif, .bmp, and .png files. For best results, we recommend using .jpg/.jpeg or .gif files.
    2. To see a larger view of your uploaded picture, click on the onscreen image and a new window will pop up with your picture in it.
    3. Uploaded images are limited to 2 MB. If the image is beyond this, it may be deleted or look funny.
    4. Pictures names with certain special characters in them such as commas do not display correctly in web pages. Rename the picture to fix the problem.
    5. Uploaded pictures cannot be renamed. If you need to rename an image, do it on your hard drive or source directory, then upload the newly named image.

Articles and Information

Testimonials

"LifeBio is the greatest."

"It was exactly what I was looking for. I am going to tell everyone I know about it -- co-workers, family, neighbors, and friends. Excellent way of telling people what you want remembered about yourself. Again, it's wonderful."
-- Monique, Sugar Hill, Georgia


Read More Testimonials....